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Our Services

Results You Can Bank On,
A Process You Can Trust

You’re looking to outsource CX and know the services your teams need – we offer the solutions to get you answers. As your CX partner, we develop solutions that meet your end goal through innovation, not imitation. Our unique approach rapidly blends psychology, ergonomics, and accessibility resulting in repeatable quality, actionable insights, and breakthrough products. Our unique tools and flexible engagement model provide ad hoc as well as subscription-level relationships for a small team or your entire organization.

SEE THE TANGIBLE VALUE TO BUSINESS

UNDERSTAND

EVALUATE

STRATEGIZE

CREATE

Hardware & Devices

Software & Digital Experiences

Physical & Digital Journeys

Emerging Technologies

Packaging & OOBE

Service Design & Brand Experiences

Prototypes & Early Concepts

UNDERSTAND

Foster Brand Loyalty

Whether you're trying to discover a market niche for a new product launch, or want to optimize something you've already released, understanding what customers think and how they want to engage is vital at every stage of the process. We act as a single vendor employing a variety of methodologies and tools, both remote and in-person, to get you the answers needed to understand a customer journey and drive innovation. With us, you can conduct one-off studies or bundle the services you need with a custom Insight Stack.

By partnering with UEGroup on your early testing, you can quickly validate ideas, identify opportunities, and ensure that you are focusing your energy (and budget) in the right place. Our unique tools and solutions put confidentiality and your product’s IP first. We build a comprehensive plan to get the answers you need. Whether it's remote testing with your team tuning in from home, in-person at one of our usability labs to put the product in users' hands, or a hybrid approach, our plans are tailored to work the way your team does.

With UEGroup in your back pocket, you can recruit and conduct one-off studies or bundle services into a custom Insight Stack and easily communicate findings to key stakeholders through a dedicated portal housing all insights.

EVALUATE

STRATEGIZE

As forward-thinkers, we help you map a winning strategy that achieves your long-term business vision and details the steps you need to take now to move you towards that goal based on time to market needs. Backed by user data and factors impacting your industry's future, we pinpoint areas where the greatest investment is needed to position you as an early mover and maintain market leadership. We craft a tailored plan to achieve your unique business needs.
  • Customer Journey Mapping
  • Workflow Analysis
  • Product Vision and Road Mapping
  • Future Opportunity Mapping (5+ years, 7+ years)
  • Brand Experiences

LEARN MORE ABOUT STRATEGY

CREATE

Mixed Ecosystems UX is built from every touchpoint in the customer journey. We build seamless experiences that consider onboarding, digital and physical interactions together. We help with one piece or all of it and can tell you how customers want to interact with your products before you spend the money building them out.

UX/UI Design and Development

Inspired by your technical constraints, we create intuitive designs that grow with your product and can integrate with legacy systems without design fidelity loss.

  • Design Systems & Platform Design
  • Information Architecture
  • Workflows
  • Prototypes
  • Production Code
LEARN MORE ABOUT DESIGN LEARN MORE ABOUT DEVELOPMENT

Visual Design

We elevate your brand and product, evoking emotion through design to tell your unique story and create a brand experience that sticks across print, digital and packaging.

  • Branding
  • Product Look and Feel
  • Style Guides
  • 3D Graphics
  • Motion Graphics
  • Print Materials and Packaging
  • Marketing Materials
LEARN MORE ABOUT VISUAL DESIGN

Industrial Design

We design products that consider how all aspects of your product need work together, from the interface to final form, and exceed expectation at each interaction.

  • Conceptual Sketches & Renders
  • Technical Drawings & Specs
  • 3D CAD Models
  • 3D Prints
  • Ergonomics
LEARN MORE ABOUT INDUSTRIAL DESIGN

Ready to take things to the next level?

Discover how a UEGroup partnership can help you identify new opportunities today.

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Lets Get Started!
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408.297.2445
With UEGroup, you’ll interact directly with a senior member of the team to ensure your needs are understood and translated into action.
You will hear back from us in a few hours on business days.
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